This Privacy Policy explains what information Sistema Hub (“we”) collects, why, and what your rights are in relation to that information when you use GEPSCOUT (the “Service”). We are committed to complying with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and analogous protections.
1. Information we collect
From account sign-up
When you sign in with Google, Google shares the following with us:
- Your email address
- Your name and profile image (if you have one)
- A unique Google account identifier
From subscriptions
When you purchase a subscription, our payment provider Paddle.com Market Limited processes your payment and shares the following with us so we can grant you access:
- Your subscription plan and status (active, cancelled, expired)
- Billing country
- A Paddle customer and transaction identifier for reconciliation
We do not receive or store your full card number, CVV, or bank details. All payment information is collected and held by Paddle. See Paddle's Privacy Policy.
From use of the desktop application
The GEPSCOUT desktop application runs on your computer and accesses PhilGEPS from your own network. The application does not send scouted bid data, contact details, or category selections back to us. The only communications the desktop application makes with our servers are:
- A license validation check when you launch the app, to confirm your subscription is active.
- An auto-update check against our releases server to see if a newer version of the app is available.
Cookies
Our website uses a single first-party session cookie to keep you signed in. We do not use third-party advertising cookies or trackers.
2. How we use your information
- To create and manage your account
- To grant or revoke access based on your subscription status
- To send transactional emails (receipts, subscription notices)
- To respond to support requests, refund requests, or legal inquiries
- To prevent abuse, fraud, or misuse of the Service
We do not sell your personal information. We do not use your information for advertising profiling.
3. Third parties who process data on our behalf
- Google LLC — authentication (OAuth sign-in)
- Paddle.com Market Limited — payment processing, tax compliance, invoicing
- Our hosting provider (VPS) — stores the encrypted database of accounts and subscription state
Each of these third parties may store data outside the Philippines (typically within the United States or the European Union). They are contractually bound to protect your data in accordance with applicable law.
4. Data retention
We retain your account information for as long as your account is active, plus a reasonable period after cancellation to satisfy tax, accounting, and legal obligations (typically up to 5 years for financial records). You can request deletion at any time; see Your rights below.
5. Your rights
Under the Data Privacy Act and comparable laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Object to or restrict certain uses of your data
- Request an export of your data in a portable format
- Lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights have been violated
To exercise any of these rights, email sistemahub1@gmail.com. We will respond within a reasonable time, not exceeding the statutory limits that apply.
6. Security
We use industry-standard measures to protect your data, including encrypted connections (HTTPS/TLS), hashed session tokens, and access-controlled infrastructure. No online service can guarantee absolute security; if we become aware of a breach that affects you, we will notify you within the time required by law.
7. Children
GEPSCOUT is not directed at children under 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, contact us and we will delete it promptly.
8. International transfers
Because our providers operate internationally, your data may be transferred to and processed in countries outside the Philippines. Where required, we rely on appropriate legal mechanisms (such as standard contractual clauses) to protect that data in transit and at rest.
9. Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Effective date” above and, if the change is material, notify you by email or through the Service.
10. Contact
Privacy questions or requests can be sent to sistemahub1@gmail.com.